Legal
Terms of Service
These terms cover app.vibrantcitychurch.com (giving, sign-in, forms, groups, events and the Vibrant City app) and our text messages. Last updated November 6, 2026.
Text messaging (SMS) terms
- Program. Vibrant City Church texts people who sign up reminders for events I sign up for, weather cancellations, my serving schedule and replies to my questions. We don’t send announcements or promotions by text.
- How you sign up. You opt in by checking the texting box on our text sign-up page or a church form. Consent is never required to attend, give, or use any of our services.
- Message frequency varies with your events, serving schedule and questions, usually a few messages a month.
- Message and data rates may apply. Check with your wireless carrier.
- Opting out. Reply STOP to any text to stop receiving texts. We’ll send one message confirming you’re unsubscribed. Reply START to sign up again.
- Help. Reply HELP for help, call (540) 409-4501, or email [email protected].
- Carriers are not liable for delayed or undelivered messages.
- See our Privacy Policy for how we handle your information. We never sell or share your mobile number or texting consent.
Using our site and app
Please use these tools only for their purpose: managing your own information, giving, and taking part in church life. Don’t try to access someone else’s account or interfere with the service. We may update these pages, the features we offer, or these terms; the date above shows the latest version.
Group chats and community rules
Group, serving-team and church-wide chats are for encouraging one another and staying in touch. By using them you agree to these rules. We have no tolerance for objectionable content or abusive users.
- Don’t post anything hateful, harassing, threatening, sexual, violent or illegal, or share other people’s private information.
- Don’t spam, advertise or impersonate anyone.
- Report a message: in the app, press and hold it and tap Report message. It’s hidden from you right away, and our staff review every report within 24 hours. We remove content that breaks these rules and remove people who break them from our chats.
- Block someone: press and hold one of their messages and tap Block. You won’t see their messages in any chat. Unblock them any time under Account › Blocked people.
- Group leaders and church staff can remove messages, and church staff may review messages in any chat to keep everyone safe.
Giving
Gifts are voluntary contributions to Vibrant City Church and are used at the church’s discretion. Recurring gifts continue until you change or cancel them in your account. For a refund request, contact us within 30 days.
Contact
Vibrant City Church, 35 E. Jubal Early Drive, Winchester, VA 22601 · (540) 409-4501 · [email protected]