Legal

Privacy Policy

How Vibrant City Church collects, uses and protects your information on app.vibrantcitychurch.com, in the Vibrant City app, and in our emails and texts. Last updated November 5, 2026.

What we collect

What you give us: your name, email, mobile number, address, household and children’s details (for kids check-in), form answers, prayer requests, group and serving information, and your giving history. We also keep basic records of when you sign in and which emails and texts we’ve sent you.

How we use it

Only to serve you and run the church: to welcome and follow up with you, keep kids safe at check-in, schedule volunteers, organize groups and events, send receipts and year-end giving statements, and answer your questions.

Text messages and your mobile number

• We text you only if you opt in, and you can reply STOP at any time to opt out (or HELP for help).
• We do not sell, rent or share your mobile number or texting consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with anyone.
• Our texting provider delivers messages on our behalf and is not allowed to use your number for anything else.

Giving and payments

Card and bank payments are handled by a secure payment processor. We never see or store your full card or account number.

Who can see your information

Only church staff and volunteers who need it for their role, and service providers that run this system for us (hosting, email and text delivery, payment processing) under strict confidentiality. Children’s medical and custody notes are limited to our Kids Director. We never sell your information.

Your choices

Sign in to update your details, giving and communication preferences. Every email has an unsubscribe link; reply STOP to any text. To see or delete what we hold about you, contact us, or in the Vibrant City app tap your initials, then Delete my account. We delete your record within 7 days; giving records are kept as tax law requires.

Contact

Vibrant City Church, 35 E. Jubal Early Drive, Winchester, VA 22601 · (540) 409-4501 · [email protected]